It’s really tough getting the balance right, but the way to get the best out of people is to put the most you can into them. One of the reasons we don’t take government funding for our work is to ensure we spend as much time as possible supporting people and keep the paperwork to a minimum. This is crucial with our service users – click the empathy exercise at the top of the page to get an idea of why people need some really intensive support to change their lives.
